I don't recognize a charge on my account -- what do I do?

Security is our highest priority at Argo Tea. If you do not recognize a transaction in your history, or if you receive a receipt for a purchase you did not make, please follow these steps immediately:

  1. De-authenticate your devices by logging into Click on Control Panel at the top of the page and select De-authenticate Devices. This will reset your Argo Tea barcode and log your account out of all devices.
  2. Contact us! Please e-mail from the e-mail address linked to your account with the following info:
    • date, amount, and location of unrecognized charge
    • best phone number to contact you with further questions
  3. A member of our support team will contact you as soon as possible.
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