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How do I change/manage my payment method?

You can manage your credit/debit cards from within the app:

 Android:

  1. Tap the ‘Pay’ icon in the top left-hand corner
  2. Select ‘Settings
  3. Select ‘Manage Credit/Debit Cards’
  4. Tap to select an existing card or Add New Debit/Credit Card
  5. Scan your card or type in your card information, then tap "Add Card"

iPhone:

  1. Tap the ‘More’ icon in the upper right-hand corner
  2. Select Manage Credit/Debit Cards
  3. Tap to select an existing card or Add New Debit/Credit Card
  4. Scan your card or type in your card information, then tap "Add Card"

To select a default card, simply touch that card. If we have any problems charging your default card, we will automatically try the next one on your account. You can remove cards at any time by swiping your finger across it and selecting Delete.

 

Alternatively, you can add funds to your account in a cafe using cash or a credit card.  If there are no credit cards associated with your account, or preloaded funds, you won’t be able to pay with your app or redeem your rewards.

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