You can protect your gift card against loss or theft by adding the card value to your existing LoyalTea account as soon as you receive it. (Details available in “I received a plastic gift card from a friend. What are my options to spend it and earn rewards?” question).
If you do not have an account yet, you can create a new LoyalTea account and link your gift card to it. Create your new account online and use the “Link Gift/Plastic Card” feature to associate your plastic gift card with your account. Or use the “Leave Plastic Card Active” option if you will be using the plastic card rather than downloading the app.
Gift cards that are not associated with a LoyalTea account cannot be replaced if lost, stolen, destroyed, altered or used without the owner's permission.